Not an emergency?
Book a visit window
Tell the dispatch desk what is going on. They text you a window, usually the same business day.
Emergency line, 24 hours(731) 555-0100
Text a photo of the problem(731) 555-0101
Hours
- Emergency line
- Open 24 hours
- Monday – FridayToday
- 7 a.m. – 7 p.m.
- SaturdayToday
- 8 a.m. – 4 p.m.
- SundayToday
- Emergency visits only
Before you send it
How fast will I hear back?
A dispatcher reads requests during office hours, Monday to Saturday, and texts you a window.
Is it an emergency?
If water is running that you can't stop, there's a sewage backup or you smell gas, call the emergency line instead. A person answers at any hour.